THe manager of Auburn Sports and Marine is Troy Apple. He was not in when I called today but will be in on Monday. I think we should all contact him and politely explain the ill will that this has generated. Or, you can write him a letter. The address is: 810 Auburn Way North, Auburn, WA 98002.
And no way should it take an insurance company 5 weeks to resolve something this easy. For that matter, it is hard to understand why ASM even took this to their insurance company. You'd think the insurance company would turn around and look at ASM's poor method of protecting client's boats and increase their rates.