Again I disagree with you Bonker. The point is Easy left his boat and motor with Auburn Marine to have work done on it. It was stolen when in their charge due to their negligence. To make matters worse, they don't appear to have made any attempt to inform him that it was stolen until he approached them. Although I won't speculate on their level of responsibility I know if I brought my car to a shop and it was stolen while they were supposed to be working on it, I would be pretty upset....especially if made to wait 5 weeks to get the problem resolved. In my opinion this case is a pretty good example of poor customer relations/service.