Cabela's does have great cust. service. I've had problems with an order on more than one occasion. Twice I had missing hardware,from products shipped right from manufacture. Both times Cabela's reimbursed me for the cost of the nuts and bolts. Another time I ordered decoy paint from them. When it got there it had been opened,and had started to dry. They sent out a brand new paint set,no questions asked,didn't even want me to send the old paint back. Kudos to Cabela's.