Thank you as you hit on it and nobody else did. Service..........you pay for it. Quality .................. you pay for it. 80% of the American public does not want ( or can not afford ) to do so. We are a disposable commodity society and Wally, Lowes, HM Depot, Target, Sears, JC Penny are all that run. Stores and retail are products of HOW we spend our money. It works like that.