#981325 - 11/06/17 03:43 PM
LamiGlas Factory Store
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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Just a note about the new LamiGlas Factory store in Woodland.
As some of you may know, over the past couple months, LamiGlas remodeled their Factory Store that is attached to their manufacturing plant in Woodland. They recently re-opened it. The store is not the same. The store is about half the size of the original. It’s open from noon to four daily.
However, they no longer sell seconds, stock overruns, returned rods, or discontinued models. All rods on display are brand new. They are priced at MSRP. I asked about the changes. The sales gal there said that Tom (the owner) wanted a show room for LamiGlas rods. So that’s what it is. So it ain’t a factory store anymore. It’s just a show room.
So if you want to visit the new “factory store”, you should adjust your expectations accordingly.
Edited by cohoangler (11/06/17 03:45 PM)
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#981326 - 11/06/17 04:37 PM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Returning Adult
Registered: 04/17/13
Posts: 289
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Yeah, Melanie and I stopped by last week on our way to Portland, def. a change for the worst. If you want to look at what rods Lamiglass sells it's worth stopping by. Otherwise, not so much. Even the clothing line shrunk away. bob R
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#981346 - 11/07/17 10:56 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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Agreed. There are no LamiGlas hats or sweatshirts, or jackets in the store. And no rod blanks, no drift boat oars, and no miscellaneous odds and ends from the rod manufacturing process.
But here is my concern: I understand that when a business “turns over”, the new owner(s) often make significant changes that are intended to take the company in the direction they think it needs to go, especially in a competitive business environment. Fair enough, but the changes I’m seeing are not consistent with what made LamiGlas one of the best rod manufacturing companies in the country. The new “factory store” is just one example. Their recent actions are not consistent with what we’ve gotten accustomed to over the past several decades. I’m hoping that when this all shakes out, LamiGlas will still remain one of the best. But at this point, that’s an open question.
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#981349 - 11/07/17 12:17 PM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Juvenile at Sea
Registered: 11/26/03
Posts: 213
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I own 3 1/2 Certified Pros + one of the less expensive models. I was in the market for a new rod this summer. I was kind of bummed they stopped making the Certified Pro and had local tackle shops tell me Lamiglas is not the same anymore.
I ended up buying for the 1st time a G Loomis, E6X. Shortly after getting the new rod I broke my 10 ft Lami (Thus the 1/2 rod). Tried calling multiple times, no luck. They push you to email. Sent an email. No reply at all. It's been 6 weeks +.
I used to stop on my way to Portland. Always bought at least a hat or T-Shirt. Loved promoting their product. Not anymore.
I'll be in the market for a new 10 ft rod early next year. It won't be Lamiglass.
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#981357 - 11/07/17 03:39 PM
Re: LamiGlas Factory Store
[Re: Blu13]
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Returning Adult
Registered: 04/17/13
Posts: 289
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The warranty situation is what concerns me. I don't think you will be able to return return broken rods for replacement any longer. The date of manufacture is on all rods now, and they are more resistant to replacing rods. They have what they call "fast track repair", $50.00 later!
We just bought a Loomis trout rod for Melanie. Tells you my direction. Bob R
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#981358 - 11/07/17 03:47 PM
Re: LamiGlas Factory Store
[Re: bob r]
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ReefSkunk
Unregistered
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The warranty situation is what concerns me. I don't think you will be able to return return broken rods for replacement any longer. The date of manufacture is on all rods now, and they are more resistant to replacing rods. They have what they call "fast track repair", $50.00 later!
We just bought a Loomis trout rod for Melanie. Tells you my direction. Bob R Have you looked into Loomis repair/warranty, shop for cheap seconds (don't have one) etc.? Lamiglas is going the same direction as you. Loomis was ahead of the curve and made similar changes years ago. I've always bought Loomis and still happily pay the $100 to expedite/replace a rod.
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#981361 - 11/07/17 05:20 PM
Re: LamiGlas Factory Store
[Re: ]
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April Fool
Registered: 06/18/01
Posts: 16138
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S A G E. Hands down the cream of the crop. Pricey though, I tend to take extra caution while using the best. I've been rocking the same pair of Smith Action Optics Sun glasses for 8 years, I use them every day too.One of the best investments I've ever purchased.  I really like the older root beer colored Loomis rods....pretty bullet proof for a sensitive rod.
_________________________
He who joyfully marches in rank and file has already earned my contempt. He has been given a large brain by mistake, since for him the spinal cord would suffice.
- Albert Einstein.
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#981372 - 11/07/17 09:48 PM
Re: LamiGlas Factory Store
[Re: Blu13]
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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I own 3 1/2 Certified Pros + one of the less expensive models. I was in the market for a new rod this summer. I was kind of bummed they stopped making the Certified Pro and had local tackle shops tell me Lamiglas is not the same anymore.
I ended up buying for the 1st time a G Loomis, E6X. Shortly after getting the new rod I broke my 10 ft Lami (Thus the 1/2 rod). Tried calling multiple times, no luck. They push you to email. Sent an email. No reply at all. It's been 6 weeks +.
I used to stop on my way to Portland. Always bought at least a hat or T-Shirt. Loved promoting their product. Not anymore.
I'll be in the market for a new 10 ft rod early next year. It won't be Lamiglass. Don't worry about that. They would not have serviced your rod even if they replied to your email. They don't service or repair rods they no longer make. So if your LamiGlas rod is older than about 2014, you're otta luck. The only thing they'll do is give you a discount on a new, similar rod. And only after they take your broken rod. As you said, it's not the same company. For better or for worse.
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#981375 - 11/08/17 05:33 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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River Nutrients
Registered: 11/07/99
Posts: 2691
Loc: Yelmish
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I stopped by there on the way back from Oregon in july to find an empty showroom. They said the outlet would be open again in October. Glad i haven't bothered to make the trip, something told me that this would probably happen. Definitely not the same company as when Dick Posey was running it.
I bought lamiglas *because* they weren't g loomis. Loomis ever give you a loaner to get back on the river after breaking a tip on a tree limb? Don't think so. Lamiglas would custom build tip sections for discontinued models until recently. Loomis gave custom rod builders the finger when they stopped selling blanks to the public. Lamiglas was a huge supporter of rod builders. They've changed and not for the better. I take my money elsewhere these days.
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#981397 - 11/08/17 07:25 PM
Re: LamiGlas Factory Store
[Re: Chum Man]
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RobertF
Unregistered
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Just pay the difference and upgrade the cert pros to the infinity rods. Dont be cheap!!
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#981411 - 11/09/17 08:46 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Parr
Registered: 01/18/12
Posts: 60
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Lamiglas would like to thank all of you for your business over the years. We wanted to provide you with an update on Lamiglas. We are very excited about many new products that we have developed and improved over the last few years. Our USA made XCC Rods feature new butt caps, double locking reel seats and improved guides. Our ever popular Redline series has been updated with new handles (double-locks on MHC and HC models) and rubberized butt caps. We have introduced a new center pin series called the “Closer” that is taking the Centerpin world by storm. Please refer to our web site at www.Lamiglas.com for more information on the Closer and many other great products from Lamiglas. We are excited to announce the opening of our new Lamiglas showroom that features the entire product line of Rods and Blanks for your review and purchase at manufactures suggested retail. In addition, we have hats, t-shirts and hoody’s for purchase at the showroom. The showroom hours are 12pm to 4pm Monday thru Friday. Lamiglas remains a family owned and operated USA company. Again, Lamiglas appreciates your business and looks forward to providing all of you with the best products for each and every fishery. Best regards, Tom Posey President Lamiglas, Inc.
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#981413 - 11/09/17 09:54 AM
Re: LamiGlas Factory Store
[Re: MSA]
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Returning Adult
Registered: 04/17/13
Posts: 289
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Lamiglas would like to thank all of you for your business over the years. We wanted to provide you with an update on Lamiglas. We are very excited about many new products that we have developed and improved over the last few years. Our USA made XCC Rods feature new butt caps, double locking reel seats and improved guides. Our ever popular Redline series has been updated with new handles (double-locks on MHC and HC models) and rubberized butt caps. We have introduced a new center pin series called the “Closer” that is taking the Centerpin world by storm. Please refer to our web site at www.Lamiglas.com for more information on the Closer and many other great products from Lamiglas. We are excited to announce the opening of our new Lamiglas showroom that features the entire product line of Rods and Blanks for your review and purchase at manufactures suggested retail. In addition, we have hats, t-shirts and hoody’s for purchase at the showroom. The showroom hours are 12pm to 4pm Monday thru Friday. Lamiglas remains a family owned and operated USA company. Again, Lamiglas appreciates your business and looks forward to providing all of you with the best products for each and every fishery. Best regards, Tom Posey President Lamiglas, Inc. Hey Tom, did you bother to read the above posts? Would you mind terribly answering the above concerns involving warranty changes? Availability of tips or repair of rods that you have discontinued? Inquiring minds (of customers) want to know. Bob R P.S. I've P.M.ed you as well.
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#981414 - 11/09/17 10:01 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Returning Adult
Registered: 04/17/13
Posts: 289
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I just tried P.M.ing him, he ain't accepting P.M.s Bob R
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#981415 - 11/09/17 10:40 AM
Re: LamiGlas Factory Store
[Re: Kinetic Kwik]
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Returning Adult
Registered: 08/07/09
Posts: 485
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Go to the other side of the freeway.
Edge rods!
Only a nickle more, for first class. Edge is having a 50% off on Black Friday sale.
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#981420 - 11/09/17 11:43 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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Just to be clear, it would be hard to find a more dedicated LamiGlas customer than me. I have a garage full of LamiGlas rods. I almost always wear my LamiGlas hat when I'm on the river. I've never owned a GLoomis rod. And have no desire to own one.
I wrote what I wrote because I'm genuinely concerned about what I see happening. I support the company based on years of great customer service and great products.
But I remain concerned, even with Tom's explanatory note.
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#981421 - 11/09/17 11:49 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Returning Adult
Registered: 08/07/09
Posts: 485
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Just to be clear, it would be hard to find a more dedicated LamiGlas customer than me. I have a garage full of LamiGlas rods. I almost always wear my LamiGlas hat when I'm on the river. I've never owned a GLoomis rod. And have no desire to own one.
I wrote what I wrote because I'm genuinely concerned about what I see happening. I support the company based on years of great customer service and great products.
But I remain concerned, even with Tom's explanatory note.
Maybe Lamiglas will have a sale similar to that of Edge on Black Friday.
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#981430 - 11/09/17 03:18 PM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Juvenile at Sea
Registered: 11/26/03
Posts: 213
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RobertF
I was told the the Infinity was the replacement model for the Certified Pro. So I looked at the Infinity offerings. Nothing offered in the Lengths & Line Specs (8-17, 10 ft or 9' 6") that I wanted. So I bought a 9' 6" Loomis. And it felt weird. Like I had gone to the Dark Side.
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#981465 - 11/10/17 09:37 PM
Re: LamiGlas Factory Store
[Re: bob r]
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Piper
Unregistered
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Hey Tom, did you bother to read the above posts? Would you mind terribly answering the above concerns involving warranty changes? Availability of tips or repair of rods that you have discontinued? Inquiring minds (of customers) want to know. Bob R P.S. I've P.M.ed you as well. i think i heard them say, you can keep the tip...the big money is in gill nets, totes and refrigerated trucks
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#981539 - 11/13/17 07:05 AM
Re: LamiGlas Factory Store
[Re: ]
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Parr
Registered: 01/18/12
Posts: 60
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If you ever have an unresolved Lamiglas issue, please feel free to PM me.
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#981546 - 11/13/17 08:11 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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MSA - Thanks for participating in this discussion. It helps to know you’re listening.
The concern is not that issues are not getting resolved. They are. The concern is that LamiGlas has changed their policies recently, and those policies are different than what we’re accustomed to. It’s difficult to reconcile that you’re no longer servicing LamiGlas rods from years past.
For example, I have more Certified Pro rods than I care to count. But the last time I tried to get service, I was told that you’re no longer servicing rods you no longer make. Including Certified Pro. The only thing they could do is offer me a discount on a new rod, of similar model and style. So, yes, this issue was resolved. But it did not meet my expectations, primarily because I now own a lot of rods with a LamiGlas label but will no longer be serviced by LamiGlas.
It’s sorta like taking your trusty Chevy pick-up truck to the Chevy dealer to fix a flat tire, only to be told they no longer service Chevy trucks, but they’ll be happy to sell me a new one…..
I'm sure you see the concern and understand the frustration.
But if what I have written is incorrect, please set the record straight.
Edited by cohoangler (11/13/17 08:12 AM)
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#981551 - 11/13/17 09:30 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Parr
Registered: 01/18/12
Posts: 60
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I certainly understand your frustration, and you are not alone. The Certified Pro's were an extremely popular rod, and there are a ton of them still out there in use. I'm not sure I have a good answer for you, as they are no longer being built, and getting an exact duplicate is no longer an option. I will bring your concerns up with the Lamiglas team, and let you know if I can provide a satisfactory solution.
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#981595 - 11/14/17 10:55 AM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Alevin
Registered: 02/24/03
Posts: 15
Loc: Scappoose, Oregon
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I wish you still sold seconds in a factory store. I also enjoyed your past holiday sales events. The lines out the door spoke to your devoted local customers.
Your decision, but I'll look elsewhere.
Where was that black Friday sale?
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#981893 - 11/24/17 08:42 AM
Re: LamiGlas Factory Store
[Re: MSA]
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Spawner
Registered: 11/05/05
Posts: 870
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So when should we expect to see the new center pin series, that is taking the Centerpin world by storm?
_________________________
TEAM Rainbow/Waterfall/Unicorn/Tecate/Zig Zag PRO STAFF
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#981910 - 11/24/17 11:07 PM
Re: LamiGlas Factory Store
[Re: Blu13]
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RobertF
Unregistered
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RobertF
I was told the the Infinity was the replacement model for the Certified Pro. So I looked at the Infinity offerings. Nothing offered in the Lengths & Line Specs (8-17, 10 ft or 9' 6") that I wanted. So I bought a 9' 6" Loomis. And it felt weird. Like I had gone to the Dark Side. I hear ya. Change . I don't like it either.
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#981911 - 11/24/17 11:12 PM
Re: LamiGlas Factory Store
[Re: Kinetic Kwik]
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RobertF
Unregistered
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Go to the other side of the freeway.
Edge rods!
Only a nickle more, for first class. I recently ordered an Edge Black Widow spiral wrapped 9' 8-17 which will likely become my new main winter steelhead drift rod. I also ordered an 11'3" float rod from edge. And a Lamiglas Infinity 9'8" 6-15, a G1000 pro 12-30 and a new Daiwa Tatula and a Daiwa Zillion and a TFO 7'6" UL 2-8 . I think I may have a problem....
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#981964 - 11/27/17 11:28 PM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Returning Adult
Registered: 09/25/10
Posts: 291
Loc: Lake Stevens
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The one time I tried getting a lamisnap replaced under warranty I was ignored. Sent a couple emails with zero reply. Pretty sweet customer service..
_________________________
My rod and reel, they comfort me
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#981966 - 11/28/17 05:30 AM
Re: LamiGlas Factory Store
[Re: Fear_no_fish]
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Returning Adult
Registered: 04/17/13
Posts: 289
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The one time I tried getting a lamisnap replaced under warranty I was ignored. Sent a couple emails with zero reply. Pretty sweet customer service.. I had 5 rods replaced over 17 years, one not more then 6 months ago. I certainly don't expect that service anymore, but most folks will tell you it was great while it lasted. If I had not received replies I would have just gone to the factory. We just waited 'till we had a trip to Portland scheduled. Bob R
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#981984 - 11/28/17 06:10 PM
Re: LamiGlas Factory Store
[Re: ]
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April Fool
Registered: 06/18/01
Posts: 16138
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Go to the other side of the freeway.
Edge rods!
Only a nickle more, for first class. I recently ordered an Edge Black Widow spiral wrapped 9' 8-17 which will likely become my new main winter steelhead drift rod. I also ordered an 11'3" float rod from edge. And a Lamiglas Infinity 9'8" 6-15, a G1000 pro 12-30 and a new Daiwa Tatula and a Daiwa Zillion and a TFO 7'6" UL 2-8 . I think I may have a problem.... You will love that Daiwa reel.
_________________________
He who joyfully marches in rank and file has already earned my contempt. He has been given a large brain by mistake, since for him the spinal cord would suffice.
- Albert Einstein.
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#981998 - 11/28/17 11:07 PM
Re: LamiGlas Factory Store
[Re: Sol Duc]
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RobertF
Unregistered
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Go to the other side of the freeway.
Edge rods!
Only a nickle more, for first class. I recently ordered an Edge Black Widow spiral wrapped 9' 8-17 which will likely become my new main winter steelhead drift rod. I also ordered an 11'3" float rod from edge. And a Lamiglas Infinity 9'8" 6-15, a G1000 pro 12-30 and a new Daiwa Tatula and a Daiwa Zillion and a TFO 7'6" UL 2-8 . I think I may have a problem.... You will love that Daiwa reel. I already dig the Tatula. Casts like a dream. The zillion feels way more solid.
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#981999 - 11/28/17 11:12 PM
Re: LamiGlas Factory Store
[Re: Fear_no_fish]
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RobertF
Unregistered
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The one time I tried getting a lamisnap replaced under warranty I was ignored. Sent a couple emails with zero reply. Pretty sweet customer service.. I emailed Lamiglas this afternoon to check up on a couple rods I had fast tracked. I received an email 2 hours later. I would say that is pretty good customer service. Not discounting your experience but to call them Lamisnap is kinda harsh considering the company revolutionized the fishing industry when a guy named Gary was working for them. They make great rods.
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#982002 - 11/28/17 11:30 PM
Re: LamiGlas Factory Store
[Re: cohoangler]
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Ornamental Rice Bowl
Registered: 11/24/03
Posts: 12767
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Any dam fool can make a rod that won't break
_________________________
"Let every angler who loves to fish think what it would mean to him to find the fish were gone." (Zane Grey) "If you don't kill them, they will spawn." (Carcassman)  The Keen Eye MDLong Live the Kings!
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#982229 - 12/06/17 09:13 AM
Re: LamiGlas Factory Store
[Re: eyeFISH]
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Three Time Spawner
Registered: 12/29/99
Posts: 1611
Loc: Vancouver, Washington
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Any dam fool can make a rod that won't break Here is the full quote from Gary Loomis: "Any dam fool can make a rod that won't break, but you wouldn't want to fish with it." G. Loomis (sometime before he sold out to Shimano).
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