The first Director I met was Bill Wilkerson and every Director has been different and my least favorite was Mr. Anderson nicest guy Bern Shanks. All that said the current Director has taken the agency into the basement. Public involvement slid into ZOOM dog and pony shows all show and no go. Now lets be honest dealing with the public is like herding cats and your on crutches but that is how you build public support. The manner in which the agency currently interacts with the public does not do that rather it creates distrust no matter how good a job he and staff does. Now budget problems are coming and he has not cultivated the good will with the public needed to deal with the issue. Hiding from the public makes life easier until it hits the fan then realy not so much. The load of crap coming the agencies way is of thier own making.