I bought a used Loomis fly rod about 8 yrs ago and it was far from new when I got it. Last spring I took it out and it busted about 2/3 of the way up. I called Loomis and explained the situation to them. They gave me the choice between sending it back for them to evaluate or paying $40 for an equal replacement pole. I went with the $40 and within 3 days had a brand new GL3 5 wt. They even send a prepaid mailing label back to send in your broken rod.

I call that customer service.

[ 06-08-2001: Message edited by: jberry ]

[ 06-08-2001: Message edited by: jberry ]
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Jon

I wanted a sweater for Christmas, I got a screamer and a moaner instead......