DONT go to Olympia, I can't remember the tackle/repair shop in Olympia, there is a huge decoy goose on the roof. I took two reels there for repair. After they held on to them for 2 months, they came back worst than when I took them in

ABU Garcia: After fishing the toutle one day, my reel got some ash in it that made the gears tight. I took it in and when I received it, the gears refused to free spool

Diawa: My reel came back in pieces and they said he couldnt get parts. I called Diawa in california and found that wasnt true.

The best place I know is up in Everet.. John's Sportsgood. You can mail them your reel or they can order parts for you and do it yourself. Good luck.