I agree with BW. Give Cabelas a call. They have always gone above and beyond my expectations. I had a reel that went bad last year. I couldn't get anywhere with the reel company. Then I paid $25 to the repair shop for them to tell me they couldn't fix it. The next time I ordered from Cabelas I mentioned what had happened. They asked me how much I paid to get the reel repaired, and what kind of line I had put on the reel. She told me to keep an eye on the front porch. Two days later I got a package with a new reel, an 800 yd spool of maxima, a $25 gift certicicate, and a prepaid box to ship the old reel back. How's that for customer service? SS