RRR,

If you've got the hard disk space, try copying it, and opening the file from there. Chances are that the CD may be scratched or defective, and that's why you're having trouble opening it.

If all else fails, have your wife take it back (or send it, whatever the case may be) and get a new one. I hope this helps, maybe some computer geniuses out there will chime in with another solution. Good luck.