i'm sure there is a legitamate reason why this happened. i'm sure it will get resolved quikly. as for hook breakage, any hook will break on a rock. i swear by vision because i've had problems with owners, and gamakatsu, hundreds of times. visions are sharp as hell and a lot cheaper priced than other hooks. i guess it's just personal prefference is all, but i'll stick with vision forever. fish on! and stayin that way!