A lack of empathy. Thats what I see in the letter you got Vince. If the writers wife or mother was working with you, the response would probably be different. Classic defense mechanism, in my opinion, when you feel fustrated and can't do what you want to. Same reason people change the channel when we see starving kids in Africa.
Gone Fishin demonstrates this lack of empathy when he uses his sarcasm to incinuate that I deserve some of what happened to me. Kind of like the officers in the court house that sit behind the bullet proof plexy glass with their guns and watch us walk around, unarmed.
I truely do care about your situation Vince. You want to help, then kind of get blamed for doing it. I also understand the officers feelings about not being able to be everywhere. They show up for you and then I get pissed at them for not showing up. In the end you probably will have to get the hospital to beef security. Is it right, no... Until people are willing to pay more in taxes they will just have to pay a whole lot more for hospital care. In the end, I think you want what I want Vince, a little respect and empathy, and most of all to feel safe.