It's the silver model CS 301. I called the Customer Service number off their Web site and that Rapid Robert gave above today and talked to a guy that told me to fill out the Reel Repair Request Form from their site and send with the reel. I clarified that this is the process for the recalled CS 301 and he said yes. I also asked for a Return Authorization Number as stickfisher said above, but he said he couldn't give me one. I will try giving the number DrifterWA provided above a call tomorrow. Thanks again guys. Just want to make sure I have all my bases covered and my reel don't get lost in the system somewhere without me getting a replacement one. By the way, just to clarify, it's not going to cost me anything besides shipping the old reel back to them to get the replacement, right? They'll pay shipping cost to send the replacement to me?