And they may well tell you it's not worth getting fixed! Is it still under warranty? My Fishing Buddy died after 6 years of use. The screen went dead (I can hear it chirp when trying to change settings). We live in a throw-away age and stuff like this isn't always cost-effective to fix. I replaced it with a Hummingbird Piranha 4. Only $86 bucks at Amazon.com (total $104 with shipping and tax). Way cheaper than local stores. I was looking for just a basic fishfinder and this should fit the bill. Good luck.