Dear Guest!

Transaction: Credit Card 3809_rkzrm
On July 26th, 2011 Hotel made wrong transaction decommissioning from your account for an overall amount of $1705.
This partner hotel was divested accreditation in Booking Company with reference of noncompliance of the service contract.
For the return of funds please contact your bank and fill information in the attached form.
In the attachment you will find expense sheet with the sum of wrong transaction writing-down.
As Company is not responsible for money transactions and acts as intermediary you can seize the court directly to return the funds from the Hotel.
Sorry for the inconvenience. We trust you can solve this unpleasant problem.

Greta Siffert,
Manager of Reception Desk & Reservation Departament
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