CWU,
Good luck dealing with Berretta servive. I bought a Beretta 686 the bottom barrel quit firing on the first box of shells. Returned gun to service took 3 months to get it back. After getting it back the ejector broke on maybe my forth box of shells. Back to service again for closer to four months this time. When I got it back I never shot it but sold it and bought a Ruger Red Label .I cant tell you how Rugers service is because the gun has never failed.
And Its been my experiance that most gun shops wont take returns on special order guns.
Hope you have better luck with Beretta than I did.