Yep! I found that out here: Court of public opinion tries Progressive Insurance. Click the link to access more updates.

I think from this incident, more people will hate insurance company. I don't know the exact story behind this issue and I don't have the right to judge the Progressive insurance company for not assisting the Fisher's family.

It was said also that this could be a wake-up call for insurers. If your job is to look at claims and do what is in the best financial interest of your company, you may lose sight of the bigger picture of what the negative repercussions could be.

Any idea?