i just broke my old loomis premier this weekend. i was just wondering if anyone could tell me what the repair/exchange policy is on discontinued rods. and what is a premier comparable to? thanks in advance for any help.

Schuter,

The last time I broke a Loomis (big, bad, chum), I spoke to Customer Service @ Loomis in Woodland. They directed me to Auburn Sports & Marine and I got exceptional service from them. My rod was a current one in the line so that may make a difference. I did not have a receipt and quite honestly told the guy at Auburn Sports & Marine that I did not know whether I had bought that particular rod from them, I had bought at least one other one from AS & M. Simple deal, brought in the broken one, left 5 minutes later with a brand new rod. I believe that I had broken a Premier many years ago and I took it to Loomis down in Woodland and they upgraded me to a current product for what seemed like a reasonable price. Your mileage may vary. Good luck.

Go to the Gloomis web site. They have a deal that is called Xpedior Service. You fill out some forms on the internet and they will send you a new pole in two days. Total cost is $50.00 no questions asked. I did it before it was up and running and did it per land line. Got a brand new rod,better that the one I had. Mine was a nine to ten years GL3. My pole busted above the ferral. All shipping and handling is included in the $50.00

The comparable rod is the GL2. Take it to Auburn Sports and they will give you a new one on the spot if they have it, which they should.

I just went through this myself last Friday. Here is what happen and what I went through to get a replacement.

Last Friday I was on the Kalama and within an hour I broke my GL3 1024 C on a snag. I jumped in my truck and headed South on I 5 to Woodland. This is what happen when I arrived at Loomis wearing waders and holding a broken rod.

I was told that they no longer accept warranty service at the counter. I was given 2 choices. One, I could pay them $50 then and there and they would give me a new rod with, "No questions asked". Proving of course they had the exact same model in stock. Two, I could leave the rod with them along with $20 so they could "analysis" the breakage. After this "analysis" they would then ship me a new rod in 7 to 10 days. I figure the $20 was half cost because I brought the rod to them and as a result it only had to be shipped one way.

Well, I gave them $20 and climbed back in my truck to go home to Auburn. It was a very long drive. I mean a very long drive. And as I passed over the kalama then the Cowlitz I couldn't take it. I turned my truck around and went back to Loomis. I gave them $50 and they gave me a new rod right off the floor. I then drove back to the Kalama and returned fishing.

Oh, how I do on the river? I had one on and lost it. Go figure.

I would give Auburn Sport & Marine a shot at taking care of you and your Loomis.

The Loomis Premier had only a 2 year warrenty, So I would try your luck with Auburn sports. Good Luck and the comparable rod for your Loomis is the GL2 in the same model. Good Luck, Matt

same thing happened to me, broke my pole and wanted to take it back on my way to oregon for some fishing.. i had a broken loomis and a lamiglas to return.... so well i first went to loomis they were total dick heads and wouldnt give me a new pole, they said i could use a loaner which would be hte same as mine, but id have to bring it back ... i asked if i could just keep the loaner but they said no?? personally if its the same rod, and its used whats the difference?? hell i didnt see one.. they said since it was friday there was nothing they could do return wise.. some new policy or somthing..
so i said pretty much FU and left.. went over to lamiglas john helped me out and matched me up a tip and i was on my way fishing.. good service at lamiglas you bet!

took my loomis back to auburn sports and got a new one right on the spot..
i even ask them if auburn sports would give me a new one why wouldnt they, they said auburn sports has a special program worked out with them.. but i still dont see why if i bought my rod at auburn why i couldnt get a new one at loomis..doesnt make sense to me

casey
BTW FU Loomis

Boy I sure wished I knew about the deal with Auburn Sports and Marine. I could of save myself about $10.00. I live in Marysville and the drive down there and back would have made me a nervous wreck. No I'll just stick with the Xpedior Service. Less hassle. Besides I got a better rod out of the deal. Just my.02 cents worth.