Dalmer, how is sending in money for a repair such as Dogfish did, abusing the warranty. I think that it is great for a company to respect their customers this way. Why do you think they have such a good following, its not always only because of the quality of their products. They probably sway more of us to purchase their products when we can be assured of this kind of customer satisfaction. Ever think of the money these companies spend in advertising to pursuade us to buy "theirs", I would bet this kind of service pulls in many return customers.

Just my 2 cents!

Ng
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C/R > A good thing > fish all day,into the night! Steve Ng

Dad, think that if I practice hard, they'll let me participate in the SRC ?
[Gig Harbor Puget Sound Anglers....Join your local chapter. CCA member