I have purchased 3 new Abu reels this year, a 6600 C5 Mag-X, 5600 C4, and a MX 130R spinning reel, so I am definitely doing my part to keep them in business.

I always send shipping ($15) when it is a situation when something just needs to be repaired. When it is an item that is an absolute failure within the warranty period I send the item.

I am also doing my part by keeping my message positive about the company and letting folks know that they are doing the right thing. They have guaranteed my future business and I will sing their praises from the highest mountain top.

There have been a lot of topics where someone was upset with customer service, and I thought it was time for someone to post something good.

Dalmar, you usually post very positive posts, and I am sure now that you know the whole story, you understand. Take care, and if we ever fish together, bring your ABU's.

Andy