Their customer service ranks right up with Cabelas, Thats the best compliment I can think of. I bought two digitrolls on ebay and you would think I bought them brand new, personaly from the ceo of computroll. They have faxed me schematics and manuals. I called them and talked to one of their techs for about 20 min. about the home made "black Boxes" that were attached, giving me voltages and helping me track down what this guy had done. He took the time to lead me through a complete checkout of both riggers. About a week later I got a small box in the mail and he had sent me some minor wear parts (clutch washers) that I really did not need yet...FREE...NO CHARGE!!! And I did not ask for them...just a parts list so I could order parts when the time came!
Awesome company!!!