I totally believe you may of had a poor sales experience. I exchanged several hetaed discussions by phone to get my boat ordered. But what is more important the product or the sales experience? The Willie guys do seem to have a chip on their shoulders. But so what??? You only have to deal with them once. When you are rowing the boat for the next ten years or more, it won't make any difference at all.

Just my .02- The boat is worth the work.

Good luck
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In the legend of King Arthur, the Fisher King was a renowned angler whose errant ways caused him to be struck dumb in the presence of the sacred chalice. I am no great fisherman, and a steelhead is not the covenant of Christ, but with each of these fish I am rendered speechless.