The Oak Harbor Les Schwab told me I needed new rotors on my Cadi. I called BS because the I saw them hustle the woman standing in line in front of me. Told her she needed rotors. When I was next and they told me I needed rotors, something stank like BS so I said peace. I wont do business with them for that experience. I'm suprised now to hear so many other people with the same story.