Originally Posted By: AP a.k.a. Kaiser D
Saying that good customer service is way of life with Apple is a controversial statement at best.



I would have to agree with you, in the past my experiences with "Mac Owners" has left me thinking they are a little brainwashed. When I shared my story with a Mac owner he listed all of the positives of being one.

The two that stuck out the most were, when you call with a problem you get someone in the US (this could be fact)
The other was if you have a problem, you can take it into the Apple store.

(I have a Vaio laptop wheres the sony store? ) I am not into tech stuff we happen to have several ipods was very pleased with the service. And that we didn't end up with a 300.00 paper weight.