Same story heard many times from many Lowrance customers.

I'm done with them. Twenty years as a satisfied customer, shot to hell by a POS chartplotter and over 6 months of hell with their "customer service".

I'm a little surprised that some of the well known folks that are pushing their products locally aren't working a little harder to resolve some of the issues like this one that crop up. Eventually, all the advertising in the world isn't going to keep your customers if the products can't work.

Of course, I was scolded by some on this board that I should have been happy getting 18 months out of a chartplotter that was only warrantied for 12 months. So be it, but Lowrance won't get another dime of my money and I'll enjoy that new Furuno 585 I just put on my boat well beyond the warranty period.