"It is like an organized Sportco who is seldom out of stock of anything." Bob's in Longview....

How true that is.

Sportco is not alone in having horrible customer service. GI Joe's staffs their stores with kids who don't know JACK about fishing and therefore are not helpful at all. The common sense it takes to run a business just is absent at most stores. Sportco is like a Salvation Army store with crap all over the place and employees who seem to be asleep or watching the clock most of the time. I'm sure there are a couple of smart guys working there but perhaps they are prima donnas and don't interrupt their schedules with annoying customers.

Jacob...you must be the dream customer who is satisfied no matter what you you get or you are just lucky.

The state of customer service across the board is the worst I have seen it in my life these days. Perhaps it is because the buying public is so price oriented. Small tackle shops with "how to" and "where to" advise like 3 Rivers need to make a decent profit to continue to provide advise with your tackle purchases. So if you would drive 40 miles to save a few bucks you deserve crappy service.