Let's continue the story time, shall we?

Let's pretend that you were SO PUT OFF by the quality of these hooks that, instead of doing your best to discredit the company in public you instead contacted them through their handsome website and let them know of their product failure, as you had heard such wonderful things about the hooks and as you are from a QA background you know that an upstart company would want to know of these manufacturing problems.

Let's pretend that they emailed you back! Let's pretend that when they emailed you back they said "Darn, we really do apologize for the bad batch of hooks that you received and would like to set it straight with you. How about if you send us the package of hooks, and we'll credit you back FULL PRICE PLUS POSTAGE for your problems and throw in a fresh batch of hooks to boot? And please, let us know if you have any future problems with the product because WE WANT TO KNOW!"

Why, if that happened to me then I would be most impressed with this company! I would think "Gee, these guys really do want to make a good product and are doing their darnedest to make things right for me. I should go post something positive about them on the fishing boards, because a stand-up company like that should be recognized and there really aren't that many stand-up companies out there anymore." -The End. Please put your carpets in the carpet box and take your empty milk cups and put them on the trays.

I'm a hook whore. I'll use whatever I get my hands on, and currently I have Vision, Owner, and even some Eagle Claws in my vest. All have performed well, and I have no complaints. If I ever DID get a bad product I would first start with the shop where bought them, and likely also contact the manufacturer. I've done that in the past and rarely do I ever hear from the manufacturer at all, let alone have them extend such a generous offer. I would *never* go straight to the World At Large and scream at the top of my lungs that their product sucks until I tried to contact the company, but as we are well aware different people have different morals.

It is unfortunate that you had a bad batch of hooks. It is also unfortunate that you chose to take what I consider to be the wrong path to resolution TWICE now. The first time I can credit to a bad spur-of-the-moment decision. The second time, to me, just seems..."infantile".