Originally Posted By: Fear_no_fish
The one time I tried getting a lamisnap replaced under warranty I was ignored. Sent a couple emails with zero reply. Pretty sweet customer service..

I had 5 rods replaced over 17 years, one not more then 6 months ago. I certainly don't expect that service anymore, but most folks will tell you it was great while it lasted. If I had not received replies I would have just gone to the factory. We just waited 'till we had a trip to Portland scheduled. Bob R