Originally Posted By: Fear_no_fish
The one time I tried getting a lamisnap replaced under warranty I was ignored. Sent a couple emails with zero reply. Pretty sweet customer service..


I emailed Lamiglas this afternoon to check up on a couple rods I had fast tracked. I received an email 2 hours later. I would say that is pretty good customer service. Not discounting your experience but to call them Lamisnap is kinda harsh considering the company revolutionized the fishing industry when a guy named Gary was working for them. They make great rods.