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#133981 - 01/07/02 06:33 PM Thank you, Waterskeeter
LittleZoZo Offline
Returning Adult

Registered: 03/11/01
Posts: 430
Loc: Rochester, WA USA
I just got off the phone with the head guy at Waterskeeter. He appologized up and down for the faulty seat on my boat and said that he was sending a new one to me, via Fed Ex. He also said that if I'd give him the make and model numbers of the new rod/reel that I wanted, that he'd be more than happy to replace them for me. He didn't argue, or try to B.S. me about anything, he just appologized for the inconvienience and offered to make things right....... Thank you Waterskeeter.
_________________________
If you get home and I'm not there, don't eat it.

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#133982 - 01/07/02 06:40 PM Re: Thank you, Waterskeeter
Dan S. Offline
It all boils down to this - I'm right, everyone else is wrong, and anyone who disputes this is clearly a dumbfuck.

Registered: 03/07/99
Posts: 15593
Loc: SE Olympia, WA
Good for you, ZoZo.

And good for Waterskeeter.......that is the kind of response I was hoping you'd get. After hearing the response you got, I'm glad there are still companies out there that do the "right thing".

Back in the saddle for you, Muchachos. laugh
_________________________
She was standin' alone over by the juke box, like she'd something to sell.
I said "baby, what's the goin' price?" She told me to go to hell.

Bon Scott - Shot Down in Flames

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#133983 - 01/07/02 06:43 PM Re: Thank you, Waterskeeter
ltlCLEO Offline
Repeat Spawner

Registered: 06/15/01
Posts: 1119
Loc: brownsville wa.
It is good to see waterskeeter stand by there product and cover you're loss of gear.That says more than any other advertisement.You should be commended for not making it into one of the many "oh my back" lawsuits already out there.!!!
Honesty does pay

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#133984 - 01/07/02 06:48 PM Re: Thank you, Waterskeeter
Dave Jackson Offline
Spawner

Registered: 04/18/01
Posts: 861
Loc: Milwaukie, OR
These are the kinds of stories that need to be kept in a forums of Product/Vendor Experiences.
_________________________
Get Bent Tackle whōre. Just added spinner section, where you can special order to your hearts content!

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#133985 - 01/07/02 06:59 PM Re: Thank you, Waterskeeter
kore Offline
Returning Adult

Registered: 03/11/99
Posts: 462
Loc: Carson, WA
Good customer service is hard to find.
Waterskeeter sounds like it wanted to make things right.
Gotta commend them for that.

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#133986 - 01/07/02 08:14 PM Re: Thank you, Waterskeeter
Fish Jesus Offline
Spawner

Registered: 09/25/01
Posts: 768
Loc: Tacoma
Sounds like Waterskeeter is doing what it takes to stay in business and operating in a manor that should draw many followers! It's nice to hear of a company that is patient to listen and not pull out that no fault clause bull crap!

FJ...out.

Fishing is my religion dammit!

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#133987 - 01/07/02 08:33 PM Re: Thank you, Waterskeeter
Robert Allen3 Offline
Spawner

Registered: 04/23/00
Posts: 762
Loc: vancouver WA USA
Well I'd hope that they'd also want your broken seat or as good of a description of the problem as possible so they cousl assess any potential hazard..

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#133988 - 01/07/02 08:36 PM Re: Thank you, Waterskeeter
ynotfish Offline
Juvenille at Sea

Registered: 12/30/01
Posts: 112
Loc: goldbar,wa
very cool glad to hear it
_________________________
Many go fishing all their lives without knowing that it is not fish they are after.
- Henry David Thoreau

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#133989 - 01/07/02 11:24 PM Re: Thank you, Waterskeeter
silver hilton Offline
Repeat Spawner

Registered: 10/08/01
Posts: 1155
Loc: Out there, somewhere
Excellent. I am so glad to hear that my pessimism was unwarranted.
_________________________
Hm-m-m-m-m

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#133990 - 01/08/02 12:15 AM Re: Thank you, Waterskeeter
Chromeo Offline
Spawner

Registered: 10/29/01
Posts: 561
Loc: Kenmore, WA
right on! glad to hear it. thats awsome your gettin a new rod/reel out of it! smile
tyler
_________________________
All Americans believe that they are born Fishermen. For a man to admit a distaste for fishing would be like denouncing mother-love and hating moonlight. -John Steinbeck

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