Glowball,
Your thread should have started out like this, "Sportco lost a valued customer" (I'm a bit of an optimist). But I hope this is not true.
Hello, my name is Joe Q. and one of the managers here at Sportco. First and foremost I would like to apoligize for our grave mistake and steps are being taken to correct our timely error. Secondly, if you do come back to the store and have a little more time (I'm being optimistic again) ask for me , and I'll buy you a cup of coffee!!!
Now for the hard part, the rest of the board. Wow, bad news does travel fast, uh, faster!!! The wonders of the internet who would of thought. But with it comes opportunity. Gone are the those irritating mall surveyors, the errant phone call at the most inoppertune time, dinner, and the worst insult to our intelligence that little both you know the one at Expo '76 stating "WIN THIS CAR" all we had to do is fill out the entry card with all those lines on it. I think I'm still on that data base. Thanks for all your input both good and bad, I'll use this information wisely.
Lastly, for the board members I know and the ones I've met personally at the store, or on the water Thanks for your support.
Winterun.