Why should AS&M give Easy a running motor - goodwill and doing the right thing. Plus, think how this thread would look if instead of sloughing off responsiblity to their insurance company they gave Easy a loaner motor. We'd all be talking about what great service they provided and they'd be getting a bunch of good PR. Businesses live or die based on customer service. Or, why don't they get on their insurance companies case on Easy's behalf to get this resolved. I've had insurance issues in the past and always been made whole within days of the incidents (Pemco Insurance). It didn't seem to be a big deal for them to get it right.