Comprehension, again. You can fire anyone you want any time you want as long as you don't fire them solely on the cause that they are a minority. Slow down when you're reading the posts, or maybe read them slowly twice in a row, so that you can understand. Try to get the context of the actual message and include all the words while you reason it's meaning, even the big ones, With that in mind I'll give you some time look up the word empathy, (I'm sure it's one that you are not familiar with).