Hi All

This has bothered me for a while and almost came to a head last year at one shop when I watched how an older gentleman was treated.

It seems to me attitudes, lack of customer service, rudeness etc is a common theme in most of the Tackle Retail business. I or my wife have shopped at most of the shops in the North King County/South Snohomish County area as well as Holiday Market in Burlington(nice people). I must say, that over the last few years we have witnessed or received a lack of or bad customer service in pretty much all of them.

As someone who has worked in sales for 15+, with a wife who has worked in customer service for 15+ years we don't get it. At a time when more of us are buying on the NET or stores like GI Joes you would think that the owners would hire knowledgeble, helpfull people who understand what customer service is. They should look at what the Pizza chains or Mcdonalds are doing. If they did instead of just a License you would most likely of walked out with tackle as well. I would love to say that we have a favorite tackle shop, that has great stock and we don't mind paying a little extra for the service but we have not found it yet. Not sure if we will.

I do know that I will be buying a few things once the new regs come out and I also know if the comments are made to me like they were to the older guy I will be comming unglue'd.