Just a comment on Parker's post.

How do you know the guy your selling the License to may not need to spend $500 on new gear if you don't be nice and ask if the person needs anything else. It's called customer service. If the seller does not understand the concept they have BIG problems. I for one have walked out of stores not spending $$ I planned on because of attitudes, lack of help etc (and I'm easy to get along with).

I go back to the Pizza chains, Mcdonald's etc. How many of us have bought Bread Sticks, Soda etc or Super-Sized on top of our order after we were asked by a nice, polite Salesperson?

For most of us, all it takes is a little politeness, common courtesy and help for us to be happy and in a lot of cases spend more $$.