Have to agree with KK and Grandpa. I have both a positive and negative story about Ted's.

Positive: I stopped by one day to pick up my usual $20 of Dick Nites and talked about steelhead leaders with an employee. He was very helpful and even tied a half dozen for me! He now works at Three Rivers and hopefully he's happier there.

Negative: I was leaving in a few hours for a trip to B.C. and I needed something from Ted's. I had my young son with me and it was just a minute or two before 9 am. The store was closed and Mike had just pulled into the parking lot. As he unlocked the door to go in, we got out of our car and started for the door. He frowned at me and said, "we don't open until 9!" So, we waited one minute then walked in. Why couldn't he say, "good morning, I'll be right with you" or something that would make the consumer happy to shop there?

I have been in sales for 24 years and I wouldn't have one client if I acted that way.